Privacy Policy

1. Who We Are

Smsconnect ("we", "our", "us") operates the Smsconnect platform, providing virtual phone numbers and SMS reception services. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Service.

2. Data We Collect

We collect the following categories of personal data:

• Account data: your email address and password (stored as a secure hash)
• Transaction data: credit purchases, payment records, and usage history
• Service data: virtual numbers you rent, SMS messages received through the Service
• Technical data: IP address, browser type, device information, and access logs

We do not collect your real phone number, physical address, or government-issued identification unless specifically required for legal compliance.

3. How We Use Your Data

We use your personal data to:

• Provide, operate, and improve the Service
• Process payments and manage your account balance
• Send transactional emails (account confirmation, password resets)
• Prevent fraud, abuse, and security threats
• Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. SMS Messages

SMS messages received through the Service are stored temporarily to allow you to view them in your dashboard. Messages are automatically deleted after a defined retention period. We do not read or analyse the content of your SMS messages for commercial purposes.

5. Data Sharing

We may share your data with:

• Service providers: hosting, payment processing, and infrastructure providers who process data on our behalf under data processing agreements
• Law enforcement: where required by law or to protect our legal rights

All third-party providers are contractually required to maintain the confidentiality and security of your data.

6. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption. We use Supabase for database hosting, which provides row-level security and encrypted connections. We regularly review our security practices to ensure your data is protected.

7. Data Retention

We retain your account data for as long as your account is active. SMS message data is retained for a limited period as described in your dashboard. Upon account deletion, we will delete or anonymise your personal data within 30 days, except where retention is required by law.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you
• Correction: request correction of inaccurate data
• Deletion: request deletion of your personal data ("right to be forgotten")
• Portability: receive your data in a portable format
• Objection: object to certain uses of your data

To exercise any of these rights, contact us at digitalnerdconsult@gmail.com.

9. Cookies

We use essential cookies and local storage to maintain your login session and preferences. We do not use tracking cookies or third-party advertising cookies. Your browser's built-in controls allow you to manage or delete cookies at any time.

10. Children's Privacy

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice in your dashboard. Continued use of the Service after changes constitutes acceptance of the updated Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at digitalnerdconsult@gmail.com.